Sunflowerz - The Event Planners
The Event & Invitation Specialists
Terms and Conditions
Bookings
- Dates will be reserved upon payment of a 10% deposit. This is particularly important during times of peak demand (Spring and Autumn) so please book early and get your deposit in promptly to avoid disappointment.
- Work will commence on orders when a 30% deposit is lodged. This helps cover our costs up-front especially when we have lots of orders at once.
- Any deposits for venue hire, photography, linens, hire items etc will be the responsibility of the organiser. Failure to pay these on-time may result in you loosing the date requested
- To ensure delivery of service, packages for flowers, photography, linen, hire items etc must be fully paid two weeks in advance along with any security bonds. We must receive payment in full so we can pay for materials and labour to bring you the best service.
- Any work completed which can't be refunded will be handed over to you.
Terms of Payment:
- We are happy to take future orders but require a 10% deposit.
- Final payment is due 45 days prior to event date.
- For direct bank deposits, please leave a deposit reference so we can identify payments.
- For personalised items require pre-payment in full.
- We cannot accept cheques except by prior arrangement, and goods paid for by cheque cannot be released until funds have cleared.
- We regret we cannot accept credit cards.
- We cannot extend credit under any circumstances. Please do not request credit as we do not wish to offend by refusing.
Invitations:
- Please check the details carefully on your invitation sample as once proofed they are printed on an as-is basis and we cannot accept responsibility for any errors or omissions consistent with the sample proof.
- Payment for samples is considered part of the cost of the order - so if you order a kit or assembly, the sample is effectively free!
- Please be prepared to pay for and pick up invitation orders soon after the sample is made, as paper suppliers cannot guarantee perfect colour matching between batches and some slight variations may occur.